Plan.Net France launches Greetings, the adaptive CRM solution for brands
21.09.2020
Plan.Net France today launches Greetings, its PRM/CRM offering for creating dynamic customer journeys. In line with its Digital Design for Humans, the agency offers a complete solution that draws on brand DNA to create real digital interactions with customers.
Greetings builds dynamic digital customer journeys, but instead of relying on a predetermined application framework or a generic relational schema, Greetings uses the brand's DNA as raw material. It uses this to build unique interactions, designed above all for user satisfaction.
Greetings is based on a unique customer relationship management and mission management tool, Magick BM&AI, which integrates an artificial intelligence system to reduce decision-making times and adjust systems.
With Greetings, brands can offer their customers and prospects digital experiences that are fully aligned with the Brand Experience.
"Today, every interaction between brand and customer is crucial. With Greetings, we give brands the opportunity to make each exchange feel like the first. Every dialogue, every transaction is an opportunity to build a first impression."
,Directeur général
Plan.Net France
