Here you will find information on how we handle your personal data in the event of a contract being concluded.

We, Facit Digital GmbH, Friedenstr. 24, 81671 Munich, Germany, phone: +49 89 2050 20, e-mail: hallo@facit-digital.com, are your contractual partner and responsible for the processing of your personal data. If you have any questions about data protection, you can also contact our data protection officer at any time:

Dr Georg Schröder, LL.M.
legal data Schröder Rechtsanwaltsgesellschaft mbH

Prannerstr. 1
80333 Munich
Phone: +49 (0)89 954 597 520
Fax: +49 (0)89 954 597 522
E-mail: datenschutz@legaldata.law

Data collection, purpose of processing and legal basis: We collect personal data about you when a contract is concluded. This concerns, for example, first and last name, address, e-mail address or telephone number. We use this data exclusively to fulfil our obligations arising from the contract with you. For example, we use your address to send you ordered goods or your e-mail address to contact you. The legal basis for the processing of your personal data is the fulfilment of the contract with you in accordance with Art. 6 para. 1 lit. b GDPR. If you have also given your consent, the additional legal basis is Art. 6 para. 1 lit. a GDPR.

Data transfer to processors: We use auxiliary persons for processing, especially in the area of IT. These process your data for us as so-called processors and are obliged to handle the data with care. Such commissioned processing is the case, for example, when we store data in an external data centre. We use such service providers in the areas of quantitative surveys.

Other data transfers: We transfer personal data to external bodies in order to fulfil our contractual or legal obligations. We are legally obliged to transfer data to government authorities, e.g. tax authorities, supervisory authorities and law enforcement authorities, and when transferring data to external bodies in third countries, i.e. outside the EU or the EEA, we ensure that these bodies treat your personal data with the same care as within the EU or the EEA. We only transfer personal data to third countries where the EU Commission has confirmed an adequate level of protection or where we ensure the careful handling of personal data through contractual agreements or other suitable guarantees.

Storage period: We process and store your personal data only for as long as is necessary to fulfil our contractual obligations towards you. Your data will be blocked or deleted once our contractual obligations cease to apply. There may also be statutory retention obligations, for example retention obligations under commercial or tax law (e.g. German Commercial Code, German Fiscal Code). If such retention obligations exist, we will block or erase your data at the end of these retention obligations.

Your rights

Here you will find your rights in relation to your personal data. Details can be found in Articles 15-21 of the General Data Protection Regulation.

15) Right of access

You can request confirmation as to whether we are processing personal data concerning you. If this is the case, you can request information about this personal data as well as further information, e.g. the processing purposes, the recipients and the planned duration of storage or the criteria for determining the duration.

16) Right to rectification and completion

You may request the rectification of inaccurate data. Taking into account the purposes of the processing, you may request the completion of incomplete data.

17) Right to erasure ("right to be forgotten")

You can request erasure if the processing is not necessary. This is the case, for example, if your data is no longer required for the original purposes, you have revoked your declaration of consent under data protection law or the data has been processed unlawfully.

18) Right to restriction of processing

You can request the restriction of processing, e.g. if you believe that the personal data is incorrect.

19) Right to data portability

You have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format.

20) Right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you.

In the case of direct advertising, you can object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.

21) Right to withdraw your consent under data protection law

You can withdraw your consent to the processing of your personal data at any time with effect for the future. However, this does not affect the lawfulness of the processing carried out prior to the withdrawal.

You can also lodge a complaint with a data protection supervisory authority at any time, for example if you are of the opinion that the data processing does not comply with data protection regulations.

A qualitative study at Facit Digital is for market research purposes only and does not pursue any advertising, promotional or other objectives. As with all market research studies, your participation is always voluntary. The legal basis of data processing is your consent in accordance with Art. 6 (1) lit. a) GDPR. You can cancel your participation at any time. Your information will be treated confidentially.

Data that can identify you as a person is stored separately from the study data, unless you have expressly permitted us to combine study and address data for research purposes. Your data will be evaluated in a partially anonymized form and may be passed on to the client in a partially anonymized form (without containing name, address or contact data, but, at the same time, without rendering the images unrecognizable). Any contact data collected will be deleted after the study has been completed, unless you have given your express permission for further use. We may also retain your contact data until the expiry of statutory retention periods (e.g. arising from commercial law or tax law). We delete the recordings of the interviews once the market research study has been completed.

We will not pass on your personal data to third parties under any circumstances. We deploy all necessary security measures to prevent the loss, misuse or alteration of the data collected by unauthorized persons. Access to the study data is restricted to those employees who are involved in evaluation or quality assurance within the scope of this study. Personal data will be treated in accordance with the Federal Data Protection Act (BDSG) and the General Data Protection Regulation (GDPR). If the client has its registered office outside the European Union or the contracting parties to the Agreement on the European Economic Area, the transfer shall be made on the basis of appropriate additional measures within the meaning of Art. 44 et seq. GDPR, e.g. a conclusion of so-called EU standard data protection clauses with the recipient, or binding corporate rules on data protection of the recipient. Please note, however, that we cannot guarantee actual compliance with a data protection standard that essentially corresponds to the European standard in every case.

Your rights

Here you will find your rights regarding your personal data. Details can be found in Articles 15-21 of the General Data Protection Regulation.

15) Right to information

You may request confirmation as to whether we are processing personal data concerning you. If this is the case, you can request information about this personal data as well as further information, e.g. the processing purposes, the recipients and the planned duration of storage or the criteria for determining the duration.

16) Right to correction and completion

You may demand the correction of incorrect data. You may request the completion of incomplete data, taking into account the purposes of the processing.

17) Right to deletion ("right to be forgotten")

You can demand the deletion as far as the processing is not necessary. This is the case, for example, if your data is no longer necessary for the original purposes, if you have revoked your data protection declaration of consent or if the data was processed unlawfully.

18) Right to limitation of processing

You may demand the limitation of the processing, e.g. if you believe that the personal data is incorrect.

19) Right to data transferability

You have the right to receive the personal data concerning you in a structured, common and machine-readable format.

20) Right of objection

You may at any time object to the processing of certain personal data concerning you for reasons arising from your particular situation. In the case of direct advertising, you may at any time object to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct advertising.

21) Right to revoke your consent on data protection

You can revoke your consent to the processing of your personal data at any time with effect for the future. However, this does not affect the legality of the processing until revocation. You can also lodge a complaint to a data protection supervisory authority at any time, for example if you believe that data processing is not in compliance with data protection regulations.

Should you have any further questions on data protection, please contact us (Facit Digital GmbH, Friedenstr. 24, 81671 Munich, Germany, Tel.: +49 89 / 2050 20, E-Mail: info@facit-group.com) or our Data Protection Officer (datenschutz@serviceplan.com) at any time.

Responsible for the processing of personal data in quantitative studies conducted by Facit Digital is:

Facit Digital GmbH
Friedenstr. 24
81671 Munich
Munich, Germany

If you have any questions about data protection, you can contact our data protection officer at any time at  datenschutz@legaldata.law.

The survey is for market research purposes only and does not pursue any advertising, promotional or other objectives. As with all market research studies, your participation is always voluntary. You can cancel the survey at any time.

Your data will be treated confidentially. Your data will be evaluated anonymously and passed on to the client in anonymous form.

Any address data collected will be used to process your voluntary participation in a prize draw or similar and will be deleted after the draw has been carried out, unless you have given your express permission for further use. If you use the form to enter a sweepstake, we collect and store the data you enter in the input mask (e.g. name, e-mail address). The legal basis for the processing in the case of consent is Art. 6 para. 1 lit. a DSGVO.

Cookies are used for the technical processing of this survey. Cookies are text information that is stored on a computer via the web browser when visiting a website. Most web browsers accept cookies automatically. You can delete stored cookies at any time via the settings of your web browser. You can also adjust the settings of your web browser so that no cookies are stored. In this case, not all functions of the survey may be available. The cookies used become invalid at the end of the survey period. 

In addition to the information you provide, we collect technically necessary data that is automatically transmitted to our server (e.g. IP address, date and time of the request, browser type and operating system). Insofar as this involves personal data, Art. 6 (1) lit. f DSGVO is the legal basis for the collection.

We use all necessary security measures to prevent the loss, misuse or alteration of the collected data by unauthorized persons. Access to the survey data is restricted to those employees who are involved in the evaluation or quality assurance in the context of this survey. Personal data is handled in accordance with the German Federal Data Protection Act and the DSGVO.

Storage period: We process and store your data only for as long as is necessary for processing or to comply with legal obligations. After the purpose of processing no longer applies, your data will be blocked or deleted. If there are also legal obligations to store data, we will block or delete your data when the legal storage periods expire.

Your rights

Here you will find your rights in relation to your personal data. Details can be found in Articles 15-21 of the General Data Protection Regulation.

15) Right of access

You may request confirmation as to whether we are processing personal data relating to you. If this is the case, you can request information about this personal data as well as further information, e.g. the processing purposes, the recipients and the planned storage period or the criteria for determining the period.

16) Right to rectification and completion

You may request the rectification of inaccurate data. Taking into account the purposes of the processing, you may request the completion of incomplete data.

17) Right to erasure ("right to be forgotten")

You may request erasure insofar as the processing is not necessary. This is the case, for example, if your data is no longer necessary for the original purposes, you have revoked your declaration of consent under data protection law or the data was processed unlawfully.

18) Right to restriction of processing

You can request the restriction of processing, e.g. if you believe that the personal data is inaccurate.

19) Right to data portability

You have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format.

20) Right to object

You may object at any time, on grounds relating to your particular situation, to the processing of certain personal data concerning you. In the case of direct marketing, you may object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.

21) Right to revoke your consent under data protection law

You may revoke your consent to the processing of your personal data at any time with effect for the future. However, this will not affect the lawfulness of the processing carried out until the revocation.

In addition, you can lodge a complaint with a data protection supervisory authority at any time, for example if you believe that the data processing is not in compliance with data protection regulations.